Serenity Massage Therapy
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Frequently Asked Questions?

What time should I arrive?
Please arrive approximately 15 minutes prior to your scheduled service time to give yourself enough time to complete a short intake form and change into a robe. If you arrive late, your technician may need to shorten your service in order to stay on time for the next client.

What should I wear?
If you are receiving a massage or body treatment, you will be given robe and spa slippers or sandals. You should undress to your level of comfort - many guests choose to undress completely and others choose to leave on their underwear. Either way, please keep in mind that you will be draped for privacy throughout your treatment.

What is the cancellation policy?
Please give us at least 12 hours notice if you need to change or cancel your appointment. Otherwise, we will bill you for the entire scheduled session. 

What is expected of me during my treatment?
Please keep in mind that your time at Serenity Massage Therapy is about YOU, and your technician wants to know if you are uncomfortable in any way. Communicate with your technician if you experience any pain or if you would like her to adjust pressure or technique. Otherwise feel free to remain silent and drift off during your service - this will not offend your technician!

Do you sell gift certificates online or by phone?
Currently you can only purchase gift certificates by phone or in-house. Phone orders can be mailed or overnight mail (for an additional fee). You may purchase a gift certificate for specific services or for any dollar amount. All gift certificates can be used towards any product and/or service of the value purchased. There are no cash refunds on gift certificates. Gift certificates do not expire; however, Serenity Massage Therapy menu items are subject to change, and a gift certificate purchased for a specific service may need to be supplemented by a price increase.

What forms of payment do you accept?
Cash, Checks, Visa, Master Card, Discover.
A $30 fee will be charged on returned checks.


Call now for an appointment!

Serenity Massage Therapy
(410) 770-3573

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